Question 1

How to restore the monitoring data of GamePP when it suddenly stops updating during the game?

Accepted Answer

Solutions to restore monitoring data when it stops updating: ① Press the hotkey 「Ctrl+Shift+R」 in the game to force refresh the monitoring data; ② Check if the computer is in 「Power Saving Mode」, switch to 「High Performance Mode」 and restart the software; ③ If the problem persists, uninstall and reinstall the graphics card driver (install after thorough cleaning with the DDU tool), which usually resolves data reading link failures.

Question 2

What to do if GamePP conflicts with a specific game during startup and they cannot run simultaneously?

Accepted Answer

Solutions for conflicts between GamePP and games: ① Enter 「Settings」 - 「Compatibility Settings」 in GamePP and check 「Game Conflict Avoidance Mode」; ② If the conflict persists, temporarily disable the 「In-Game Monitoring」 function of GamePP and keep only the desktop monitoring; ③ Contact GamePP customer service, provide the name and version of the conflicting game, and assist in developing a targeted compatibility patch.

Question 3

How to fix game lag when the AI Filter of GamePP is enabled?

Accepted Answer

Solutions for game lag when AI Filter is enabled: ① Enter 「AI Filter」 settings and lower the filter effect level (e.g., from 「Extreme」 to 「Balanced」); ② Check if the graphics card driver is up-to-date, as outdated drivers may cause low filter rendering efficiency; ③ If the graphics card is entry-level (e.g., below GTX 1050), it is recommended to disable the AI Filter function to prioritize smooth game frame rates.

Question 4

How to resolve the 「Hardware Detection Failure」 prompt when launching GamePP?

Accepted Answer

Solutions for hardware detection failure during startup: ① Check the computer's hardware connections (e.g., whether the graphics card and memory are properly seated), reinsert them and try again; ② Enter the BIOS to confirm that hardware (such as CPU and GPU) is not mistakenly disabled; ③ Uninstall and reinstall GamePP, and select 「Run as Administrator」 during installation, which usually resolves driver-level hardware detection issues.

Question 5

What to do if the GPU temperature displayed by GamePP is inconsistent with the data from the graphics card's built-in software?

Accepted Answer

Solutions for inconsistent GPU temperature data: ① Ensure both GamePP and the graphics card software are up-to-date, as older versions may have data reading deviations; ② Enter the 「Hardware Information」 module in GamePP and click 「Rescan Hardware」 to refresh the graphics card data; ③ If the discrepancy persists, prioritize the data from the official graphics card software, and contact GamePP customer service to feedback the hardware model for assistance in troubleshooting compatibility issues.

Question 6

What to do if the in-game monitoring panel of GamePP suddenly disappears?

Accepted Answer

Solutions for the disappearance of the in-game monitoring panel: ① Check if the hotkey 「Ctrl+Shift+TAB」 was pressed by mistake; press it again to bring the panel up; ② Enter the software's 「Monitoring Settings」 and confirm that the 「In-Game Monitoring」 function is enabled; ③ If the problem persists, restart the GamePP software, which usually restores normal display.

Question 7

What to do if GamePP installation prompts missing runtime libraries  ?

Accepted Answer

Follow these steps to resolve: 1. Check the prompt message to confirm the type of missing runtime library (e.g., VC++, DirectX); 2. Download the corresponding runtime from the Microsoft official website or other trusted sources; 3. Restart your computer after installation; 4. Rerun the GamePP installation program; 5. If the error persists, completely uninstall the old version, clean up registry remnants, and try installing again. Avoid downloading runtimes from unofficial sources to prevent system issues.

Question 8

How to resolve if the GamePP desktop monitoring window cannot be closed  ?

Accepted Answer

Resolution methods: 1. Click the close button in the upper right corner of the desktop monitoring overlay; 2. If the button doesn't work, go to the GamePP main interface and disable the "Desktop Monitoring" option; 3. Check for hotkey conflicts and modify them in settings if needed; 4. End GamePP-related processes via Task Manager and restart the software; 5. If the issue recurs, update to the latest software version. It is recommended to keep the software and system updated for the best user experience.

Question 9

How to handle if GamePP prompts network connection failure after startup  ?

Accepted Answer

Troubleshooting steps: 1. Confirm your local network is working by trying to access a webpage in your browser; 2. Check if the firewall or antivirus software is blocking GamePP's network connection; 3. Switch network environments (e.g., from WiFi to wired); 4. Open software settings and click the "Network Repair" function; 5. If the issue persists, uninstall and reinstall the latest version. It is recommended to use a stable network to avoid connection issues.

Question 10

How to quickly fix if GamePP crashes on startup  ?

Accepted Answer

Repair methods: 1. Delete the cache folder in the GamePP installation directory; 2. Right-click the software shortcut, go to properties, and check "Run as administrator"; 3. Update .NET runtime and graphics card drivers to the latest versions; 4. Close other background monitoring or optimization software and restart GamePP. It is recommended to restart the system after updates to ensure stable hardware monitoring.

GamePP Frequently Asked Questions

What to do if GamePP cannot detect graphics card temperature ?

What to do if the GamePP monitoring interface starts but displays no data ?