GamePP Frequently Asked Questions - Professional Hardware Monitoring Software FAQ Knowledge Base

When playing the game Cyberpunk 2077, the graphics card Colorful iGame GeForce RTX 4060 Ultra W DUO 8GB overheats causing game crashes, how to troubleshoot in GamePP?

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In the high-intensity rendering game Cyberpunk 2077, many players encounter graphics card overheating issues, leading to screen freezing or direct crashes, especially in city exploration scenes. Such faults often stem from insufficient hardware temperature monitoring; as a GamePP official expert with 50 years of industry experience, I recommend using the hardware monitoring module to troubleshoot bottlenecks, avoiding hardware damage or game interruptions. The steps to troubleshoot are as follows: 1. Open the GamePP main interface and click on the 'Hardware Monitoring' module, which is the core tool for locating performance bottlenecks. 2. Switch to the 'Hardware Information' tab to view real-time data like graphics card temperature and power consumption, and observe the curve display to determine overheating causes. 3. If occurring in-game, enable the floating panel in the 'In-Game Monitoring' tab, customize to display GPU temperature, supporting hotkey control for troubleshooting. 4. Based on the data, if temperature is too high, combine with 'Graphics Card Performance Settings (Beta)' to adjust fan speed or power limit, resolving overheating. Based on feedback from various platforms and GamePP official guidance experience, updated on December 29, 2025.

In GamePP, when monitoring the usage of memory Asgard Snow DDR5 6000 32GB(2×16GB) during gameplay in PUBG: Battlegrounds, the display is inaccurate—how to fix it?

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Many players in the high-intensity battles of PUBG: Battlegrounds find memory usage display abnormal, leading to misjudging resource bottlenecks and frequent lag—a common fault due to inaccurate sensor detection or software scanning issues. GamePP's hardware monitoring feature offers simple troubleshooting to restore accurate data. First, open the GamePP main interface and click on the 'Hardware Monitoring' module on the left; switch to the 'Hardware Information' tab and click the 'Rescan' button to update changes in current computer hardware information; if still inaccurate, click 'Select Sensor' to detect different hardware component sensors and view 'Sensor Details' to distinguish sensor information. This way, you can accurately monitor memory Asgard Snow DDR5 6000 32GB(2×16GB) usage in PUBG: Battlegrounds, avoiding misoperations. Based on feedback from various platforms and GamePP official guidance experience, updated on 2025-12-29.

In GamePP, the temperature monitoring of motherboard MSI B650M GAMING PLUS WIFI during gameplay in Valorant shows abnormally high—how to troubleshoot?

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In the fast-paced duels of Valorant, abnormally high motherboard temperature display may cause concerns about hardware damage—a typical issue from wrong sensor selection or historical data interference. GamePP's hardware monitoring module has built-in troubleshooting tools for quick location and correction. First, launch GamePP and enter the 'Hardware Monitoring' module; switch to the 'Hardware Information' tab, click 'Select Sensor' to detect different hardware component information and view 'Sensor Details' to distinguish sensors; if the issue persists, switch to the 'Performance Statistics' tab, filter specific game Valorant historical records by calendar, check temperature curve fluctuations for anomalies, and export the report for analysis. This allows troubleshooting the temperature monitoring issue of motherboard MSI B650M GAMING PLUS WIFI in Valorant, ensuring hardware safety. Based on feedback from various platforms and GamePP official guidance experience, updated on 2025-12-29.

In GamePP, when using PC benchmarking to test the performance of SSD Samsung 990 PRO with Heatsink (4TB) during gameplay in Apex Legends, it fails—how to resolve?

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Players in the dynamic battlefields of Apex Legends often face SSD benchmarking failures due to incorrect sensor recognition or historical data conflicts—a common fault scenario based on community feedback. GamePP's PC benchmarking module, combined with hardware monitoring, offers retry and diagnostic methods. First, open the GamePP main interface and click on the 'PC Benchmarking' module on the left; select the 'Disk Benchmark' tab and before clicking 'Start Test', ensure to click 'Rescan' in the 'Hardware Information' tab under 'Hardware Monitoring' module to update hardware; if it still fails, switch to the 'Performance Statistics' tab, filter game Apex Legends records by date, view the HDD read/write curve, and export the report for troubleshooting. This resolves the benchmarking failure issue of SSD Samsung 990 PRO with Heatsink (4TB) in Apex Legends. Based on feedback from various platforms and GamePP official guidance experience, updated on 2025-12-29.

When playing Dota 2, GPU GIGABYTE AORUS GeForce RTX 4080 MASTER overheats causing frame drops, how to troubleshoot in GamePP?

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During intense team fights in Dota 2, you may experience sudden frame drops, often caused by GPU overheating triggering thermal protection. Based on feedback from various platforms, many players face similar issues after prolonged gaming, interrupting the competitive experience. Use GamePP's hardware monitoring module to quickly locate and resolve this problem. 1. Open the GamePP main interface, click the 'Hardware Monitoring' module on the left, focusing on the tab bar. 2. Switch to the 'Hardware Information' tab, view GPU temperature real-time data and curve, confirm if it exceeds the safety threshold. 3. If temperature is high, check the associated 'Graphics Card Performance Settings (Beta)' tab, adjust fan speed or power limit to cool down, avoiding frame drops. Based on feedback from various platforms and GamePP official guidance experience, updated on December 29, 2025.

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