GamePP Frequently Asked Questions - Professional Hardware Monitoring Software FAQ Knowledge Base
GamePP Frequently Asked Questions
Professional solutions covering software installation, hardware monitoring, AI filters, performance optimization, troubleshooting, and more, helping users quickly resolve various issues encountered during use
What to do if GamePP installation prompts missing runtime libraries ?
故障排除
Follow these steps to resolve: 1. Check the prompt message to confirm the type of missing runtime library (e.g., VC++, DirectX); 2. Download the corresponding runtime from the Microsoft official website or other trusted sources; 3. Restart your computer after installation; 4. Rerun the GamePP installation program; 5. If the error persists, completely uninstall the old version, clean up registry remnants, and try installing again. Avoid downloading runtimes from unofficial sources to prevent system issues.
How to resolve if the GamePP desktop monitoring window cannot be closed ?
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Resolution methods: 1. Click the close button in the upper right corner of the desktop monitoring overlay; 2. If the button doesn't work, go to the GamePP main interface and disable the "Desktop Monitoring" option; 3. Check for hotkey conflicts and modify them in settings if needed; 4. End GamePP-related processes via Task Manager and restart the software; 5. If the issue recurs, update to the latest software version. It is recommended to keep the software and system updated for the best user experience.
How to handle if GamePP prompts network connection failure after startup ?
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Troubleshooting steps: 1. Confirm your local network is working by trying to access a webpage in your browser; 2. Check if the firewall or antivirus software is blocking GamePP's network connection; 3. Switch network environments (e.g., from WiFi to wired); 4. Open software settings and click the "Network Repair" function; 5. If the issue persists, uninstall and reinstall the latest version. It is recommended to use a stable network to avoid connection issues.
How to quickly fix if GamePP crashes on startup ?
故障排除
Repair methods: 1. Delete the cache folder in the GamePP installation directory; 2. Right-click the software shortcut, go to properties, and check "Run as administrator"; 3. Update .NET runtime and graphics card drivers to the latest versions; 4. Close other background monitoring or optimization software and restart GamePP. It is recommended to restart the system after updates to ensure stable hardware monitoring.
What to do if GamePP cannot detect graphics card temperature ?
故障排除
Resolution steps: 1. Open GamePP settings, go to "Hardware Monitoring - Advanced Settings," and check "Enable Graphics Card Temperature Reading"; 2. Download and install the latest NVIDIA or AMD monitoring drivers; 3. Restart GamePP and run a performance test to verify if the graphics card temperature is detected; 4. Ensure the hardware monitoring module is enabled. It is recommended to regularly update monitoring drivers for accurate temperature data and optimal gaming experience.