GamePP Frequently Asked Questions - Professional Hardware Monitoring Software FAQ Knowledge Base

In the game League of Legends, using GPU Colorful iGame GeForce RTX 3060 Ti Ultra W OC, recording fails and cannot save highlight moments, how to troubleshoot?

Troubleshooting

As an expert with 50 years of experience in the computer hardware and software industry, I often encounter players facing recording failures in the game League of Legends, usually due to improper settings or driver issues, preventing encoding with your GPU Colorful iGame GeForce RTX 3060 Ti Ultra W OC. Using GamePP's Recording & Screenshot module can systematically troubleshoot this. Here are the step-by-step instructions: 1. Open the GamePP main interface and click on the 'Recording & Screenshot' module on the left, focusing on the module icon to enter. 2. Switch to the 'Game Recording' tab, visually check if the 'Recording hotkey' conflicts (default Ctrl+F1), and confirm 'GPU encoder' is selected to utilize your GPU Colorful iGame GeForce RTX 3060 Ti Ultra W OC. 3. Check 'Disable screenshot sound prompt' to avoid interruptions, set 'Recording path' to ensure sufficient storage space. 4. If still failing, try 'Re-scan' hardware information and ensure the latest drivers. 5. Save the settings and restart the game League of Legends to test recording. This way, you can troubleshoot and successfully save highlights. Updated as of 2026-01-04, based on GamePP official guidance and user feedback experience.

In the game PUBG: Battlegrounds, using CPU Intel Core i7 14700KF, optimization still results in lag, how to troubleshoot?

Troubleshooting

As an expert with 50 years of experience in the computer hardware and software industry, I've seen many players experiencing persistent lag in the game PUBG: Battlegrounds after optimization, often due to incomplete closure of background processes or power plan conflicts, leading to uneven load on your CPU Intel Core i7 14700KF. Using GamePP's Game Optimization module can step-by-step troubleshoot. Here are the step-by-step instructions: 1. Open the GamePP main interface and click on the 'Game Optimization' module on the left, focusing on the module icon to enter. 2. Switch to the 'Game Settings Optimization' tab, visually confirm checks on 'Close system background processes affecting game smoothness' and 'Release system memory'. 3. Check if 'Change Windows power plan to GamePP power plan (high performance)' is effective to optimize your CPU Intel Core i7 14700KF. 4. If still lagging, try stopping 'Windows Search service' and 'Clean system DNS', click the 'Start Optimization' button to re-optimize. 5. Set 'Optional auto-optimize during game runtime', restart the game PUBG: Battlegrounds to test. This way, you can troubleshoot and improve smoothness. Updated as of 2026-01-04, based on GamePP official guidance and user feedback experience.

In the game Apex Legends, using SSD Samsung 990 PRO PCIe 4.0 NVMe M.2 SSD (4TB), benchmark scores are abnormally low, how to troubleshoot?

Troubleshooting

As an expert with 50 years of experience in the computer hardware and software industry, I often help players resolve abnormally low SSD benchmark issues in the game Apex Legends, usually due to incorrect sensor recognition or driver problems, preventing full performance from your SSD Samsung 990 PRO PCIe 4.0 NVMe M.2 SSD (4TB). Using GamePP's Computer Benchmark module can diagnose and troubleshoot. Here are the step-by-step instructions: 1. Open the GamePP main interface and click on the 'Computer Benchmark' module on the left, focusing on the module icon to enter. 2. Switch to the 'Hard Drive Benchmark' tab, visually locate the benchmark options, select 'Start Benchmark' to test your SSD Samsung 990 PRO PCIe 4.0 NVMe M.2 SSD (4TB). 3. If scores are low, click 'Re-scan' hardware information to ensure sensor details are correct. 4. Check associated 'Hardware Monitoring' module for SSD temperature and usage to avoid overheating. 5. View the report after benchmarking, update drivers if necessary, and re-test loading speed in the game Apex Legends. This way, you can troubleshoot and confirm normal performance. Updated as of 2026-01-04, based on GamePP official guidance and user feedback experience.

In the game Valorant, using GPU Colorful iGame GeForce RTX 4060 Ti Advanced OC 8GB, real-time monitoring shows high temperature causing frame drops, how to set up?

Real-time Monitoring

As an expert with 50 years of experience in the computer hardware and software industry, I often encounter players in the game Valorant facing frame drops due to high GPU temperature, usually from untimely monitoring or improper settings, preventing stable operation of your GPU Colorful iGame GeForce RTX 4060 Ti Advanced OC 8GB. Using GamePP's Hardware Monitoring module can provide real-time temperature feedback to solve this. Here are the step-by-step instructions: 1. Open the GamePP main interface and click on the 'Hardware Monitoring' module on the left, focusing on the module icon to enter. 2. Switch to the 'In-Game Monitoring' tab, visually locate the key data options, and enable 'In-game hotkey to show/hide panel' (default custom hotkey). 3. Customize 'Monitoring panel style' (horizontal mode/vertical mode), select to display 'GPU temperature' for real-time monitoring of your GPU Colorful iGame GeForce RTX 4060 Ti Advanced OC 8GB. 4. Set 'Refresh time' (1s/time) and 'Font size' (adapted to resolution), check 'Edge adsorption' for easy viewing. 5. Save the settings and enter the game Valorant, press the hotkey to show the panel and observe temperature; if high, pause to adjust. This way, you can real-time monitor and avoid frame drop issues. Updated as of 2026-01-04, based on GamePP official guidance and user feedback experience.

In the game Genshin Impact, using memory Kingston FURY Beast 32GB (2×16GB) DDR5 6000, real-time monitoring shows high usage causing game crashes, how to set up?

Real-time Monitoring

As an expert with 50 years of experience in the computer hardware and software industry, I've seen countless players in the game Genshin Impact facing crashes due to high memory usage, usually from too many background programs or unoptimized settings, preventing efficient use of your memory Kingston FURY Beast 32GB (2×16GB) DDR5 6000. Using GamePP's Hardware Monitoring module can real-time display usage to solve this. Here are the step-by-step instructions: 1. Open the GamePP main interface and click on the 'Hardware Monitoring' module on the left, focusing on the module icon to enter. 2. Switch to the 'Desktop Monitoring' tab, visually locate the overlay window options, and enable 'Overlay window to show custom monitoring items'. 3. Select to display 'Memory usage' for real-time monitoring of your memory Kingston FURY Beast 32GB (2×16GB) DDR5 6000. 4. Customize 'Panel style' (default/tech) and 'Desktop position' (nine-grid area), set 'Background transparency' (0%-100%). 5. Save the settings and enter the game Genshin Impact, observe usage; if high, close background programs. This way, you can real-time monitor and avoid crash issues. Updated as of 2026-01-04, based on GamePP official guidance and user feedback experience.

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