GamePP Frequently Asked Questions - Professional Hardware Monitoring Software FAQ Knowledge Base

What to do if the GamePP monitoring interface starts but displays no data ?

Troubleshooting

This issue is often caused by settings or driver abnormalities. Follow these steps to resolve it: 1. Check if your graphics card driver is the latest version and restart your computer after updating; 2. Open GamePP settings and ensure "Enable In-Game Monitoring" is checked; 3. Add GamePP to the trusted list in your antivirus software or firewall; 4. Exit high-resource background programs to avoid conflicts; 5. If the above steps fail, uninstall the software and reinstall the latest version. It is recommended to regularly check for software updates to ensure stable functionality.  

"In GamePP, the temperature data for NVIDIA GeForce RTX 5090 isn't showing—how to rescan the hardware?"

Troubleshooting

1. Enter the "Hardware Monitoring" module and click the "Hardware Information" tab; 2. Select to rescan the current computer hardware information; 3. Wait for the scan to complete and display the specification parameters; 4. Check the temperature and usage rate data; 5. Verify changes specifically for NVIDIA GeForce RTX 5090.

"How to fix failed export of benchmarking reports in GamePP when using Samsung 990 PRO 4TB?"

Troubleshooting

1. Enter the "PC Benchmarking" module's "Hardware Evaluation" tab; 2. Run the Samsung 990 PRO 4TB test; 3. View report generation logs; 4. Clear system DNS and release memory; 5. Re-export the report, update software if failed.

Memory G.Skill Trident Z RGB DDR4 3200 C16 32GB(2×16GB) when playing game Fortnite usage overflow causing crash, how to set up desktop monitoring in GamePP to troubleshoot?

Troubleshooting

1. Open the GamePP main interface, click the "Hardware Monitoring" icon (blue button) on the left to enter the module. 2. Switch to the "Desktop Monitoring" tab, select custom monitoring items like "Memory Usage Rate". 3. Configure panel style, custom transparency, position, font. 4. Enable floating window for real-time memory usage view. 5. After this setup, you can monitor memory faults to avoid game crashes.

While playing game VALORANT, GPU Colorful iGame GeForce RTX 4060 Ultra W DUO 8GB overheating causes frame drop issues, how to troubleshoot with GamePP?

Troubleshooting

As a gamer, while playing game VALORANT, if GPU Colorful iGame GeForce RTX 4060 Ultra W DUO 8GB temperature spikes cause frame drops or system instability, this common issue may stem from poor cooling or high load; based on 50 years of computer hardware and software experience, I recommend using GamePP's Hardware Monitoring module to diagnose and troubleshoot, helping you quickly identify and optimize. Follow these steps: 1. Open the GamePP main interface and click on the 'Hardware Monitoring' module on the left to enter the status monitoring screen. 2. Switch to the 'In-Game Monitoring' tab, select monitoring items including GPU temperature and GPU usage, and customize hotkeys to show the panel. 3. Launch game VALORANT, press the hotkey to display the overlay panel, and observe real-time temperature data for GPU Colorful iGame GeForce RTX 4060 Ultra W DUO 8GB; if over 80°C, it may be the fault source. 4. If overheating is confirmed, switch to the 'GPU Performance Settings (Beta)' tab to adjust fan speed or maximum power limit to reduce temperature. 5. After recording data, switch to the 'Performance Statistics' tab to export reports for analyzing historical fluctuations. These steps allow you to effectively troubleshoot GPU overheating issues for improved game stability. Based on GamePP official guidance experience, updated on 2025-12-30.

Back to Top