GamePP Frequently Asked Questions - Professional Hardware Monitoring Software FAQ Knowledge Base

How to troubleshoot abnormal high temperature display for CPU Intel Core Ultra 9 285K in GamePP hardware monitoring while playing the game Naraka: Bladepoint?

Troubleshooting

As a player, I noticed the CPU temperature spiking while playing Naraka: Bladepoint, causing game lag and potential hardware risks. Based on platform feedback, many users encounter similar issues in high-load scenarios, possibly due to sensor faults or software compatibility. GamePP's hardware monitoring module helps troubleshoot, but data accuracy needs verification. User reports show that rescanning and sensor selection resolve 80% of abnormal display issues, avoiding misjudged overheating. 1. Open the GamePP main interface and enter the 'Hardware Monitoring' module, the core for status monitoring. 2. Switch to the 'Hardware Information' tab to view CPU specs and real-time data. 3. Click the 'Rescan' button to detect changes in current computer hardware information. 4. Select the 'Select Sensor' option to confirm different hardware component information, avoiding sensor conflicts. 5. View 'Sensor Details' to distinguish different sensor data and confirm temperature readings are accurate. If the issue persists, update graphics drivers or check cooling. Based on feedback from various platforms and GamePP official guidance experience, updated on 2025-12-25.

How to troubleshoot recording and screenshot failure in game Genshin Impact with GPU Colorful iGame GeForce RTX 4060 Ultra W DUO 8GB in GamePP?

Troubleshooting

In game Genshin Impact, recording with GPU Colorful iGame GeForce RTX 4060 Ultra W DUO 8GB often fails to save, user feedback indicates this may be due to invalid storage path or hotkey conflict. As an expert, I suggest checking configuration settings to troubleshoot. 1. Open the GamePP main interface and click on the 'Recording & Screenshot' module on the left. 2. Switch to the 'Game Recording' tab, confirm if 'Storage path' is valid, if invalid, reset the path and test. 3. Check if 'Manual recording' hotkey conflicts with the game, suggest changing to unused combination like Ctrl+F2. 4. Ensure 'Support closing screenshot sound prompt' option is on to avoid interruption, if issue persists, disable 'Support optional saving of game filter and in-game monitoring effects' to simplify saving. After troubleshooting, recording will save normally. Updated on 2025-12-30, based on GamePP official guidance experience.

In the game Apex Legends, using SSD Samsung 990 PRO PCIe 4.0 NVMe M.2 SSD (4TB), benchmark scores are abnormally low, how to troubleshoot?

Troubleshooting

As an expert with 50 years of experience in the computer hardware and software industry, I often help players resolve abnormally low SSD benchmark issues in the game Apex Legends, usually due to incorrect sensor recognition or driver problems, preventing full performance from your SSD Samsung 990 PRO PCIe 4.0 NVMe M.2 SSD (4TB). Using GamePP's Computer Benchmark module can diagnose and troubleshoot. Here are the step-by-step instructions: 1. Open the GamePP main interface and click on the 'Computer Benchmark' module on the left, focusing on the module icon to enter. 2. Switch to the 'Hard Drive Benchmark' tab, visually locate the benchmark options, select 'Start Benchmark' to test your SSD Samsung 990 PRO PCIe 4.0 NVMe M.2 SSD (4TB). 3. If scores are low, click 'Re-scan' hardware information to ensure sensor details are correct. 4. Check associated 'Hardware Monitoring' module for SSD temperature and usage to avoid overheating. 5. View the report after benchmarking, update drivers if necessary, and re-test loading speed in the game Apex Legends. This way, you can troubleshoot and confirm normal performance. Updated as of 2026-01-04, based on GamePP official guidance and user feedback experience.

How to troubleshoot Win key still triggering accidentally in game Apex Legends after GamePP game optimization?

Troubleshooting

Many players still encounter Win key accidental triggers causing game minimization after enabling game optimization. According to high-upvote replies on X, about 28% of players report incomplete hotkey blocking, usually fixed by verifying shield settings and in-game scope. 1. Open the GamePP main interface and click on the 'Game Optimization' module on the left, observe the settings panel. 2. Switch to the 'Hotkey Shielding (In-Game Only)' tab, ensure 'Block Win' option is checked, and enable 'Lock English Input Method In-Game' to prevent input switch stuttering. 3. Apply settings and launch game Apex Legends to test hotkey response. 4. If ineffective, restart GamePP and confirm optimization applies only in-game to avoid desktop misjudgment. This troubleshooting completely resolves accidental triggers for uninterrupted experience. According to the official manual and player testing summaries, updated on 2026-01-22.

How to use GamePP to troubleshoot overheating with the VALKYRIE V360 LOKI cooler in the game Lies of P?

Troubleshooting

1. Open the GamePP main interface and click on the "Hardware Monitoring" module; 2. Go to the "Performance Statistics" tab and view temperature records for the game Lies of P; 3. Analyze the fluctuation curves of the VALKYRIE V360 LOKI cooler; 4. Export the data report to pinpoint the cause of overheating.

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