GamePP Frequently Asked Questions - Professional Hardware Monitoring Software FAQ Knowledge Base

How to troubleshoot and fix GPU VASTARMOR Radeon RX 9070 XT Super Alloy PRO overheating causing lag in PUBG: BATTLEGROUNDS using GamePP?

Troubleshooting

1. Open GamePP main interface, click left 'Hardware Monitoring' module to enter core entry for real-time GPU runtime data capture. 2. Switch to 'Hardware Information' tab, click 'Re-scan' to re-detect graphics card info, view real-time temperature, occupancy, TDP, etc., dynamic data and curve display. 3. If temperature spikes, switch to 'In-Game Monitoring' tab, use hotkey to show floating panel for GPU temp/FPS, customizable hotkeys and refresh interval. 4. After confirmation, switch to 'Game Optimization' → 'Game Settings Optimization' tab, manually check 'Close system background processes', 'Release memory', 'Change power plan to high performance', click 'Start Optimization' to reduce load. 5. Advanced: Enter 'Graphics Card Performance Settings (Beta)' tab, adjust fan speed to manual or max power limit -30% for heat balance (update latest driver).

GamePP desktop monitoring floating window always blocks the taskbar, especially with monitor HKC C349U the position is wrong, how to adjust?

Troubleshooting

Many players using ultrawide monitors like HKC C349U find the desktop monitoring floating window positioned incorrectly, often blocking the taskbar or getting cut off at edges, with complaints like 'position adjusted but still drifts'. GamePP supports custom desktop monitoring position. Based on official documentation, follow these steps:1. Open the GamePP main interface and click on the 'Hardware Monitoring' module on the left.2. Switch to the 'Desktop Monitoring' tab.3. In the 'Desktop Position' setting, select one of the nine-grid areas (recommended top-left or top-right to avoid taskbar).4. If still not ideal, enable 'Custom desktop nine-grid area' and manually drag the floating window to the desired position.5. Adjust 'Background Transparency' to 70-90% to reduce visual interference.6. Save settings and check if it stays fixed.This feature supports always-on display without obstructing other applications.Updated on 2026-01-13.

How to troubleshoot CPU Intel Core i5 13490F crashing during benchmark in GamePP preventing test completion?

Troubleshooting

Many players encounter CPU crashing during benchmarking interrupting tests, as per Reddit feedback, often due to hardware overheating or driver incompatibility. According to user feedback and official guidance, monitoring temperature and adjusting settings can troubleshoot to avoid failures. GamePP's benchmark feature helps diagnose crash causes. 1. Open the GamePP main interface and click on the 'Computer Benchmark' module on the left. 2. Switch to the 'Benchmark Settings' tab, enable 'Real-time Monitoring' to view CPU Intel Core i5 13490F temperature and load. 3. If crash, check 'Performance Statistics' history data, try lowering intensity or updating drivers to rerun benchmark. This setup allows troubleshooting crashes to complete tests. Note that Beta features may cause instability, regular checks recommended. Based on community feedback and GamePP official handbook, updated on 2026-01-20.

"AI Game Coach not providing Kuandao tips in Naraka: Bladepoint—how to fix?"

Troubleshooting

1. Enter "2Ha AI" module.    2. Select "AI Game Coach" tab.    3. Switch to "AMD Ryzen AI NPU Mode" (download component first).    4. Launch Naraka: Bladepoint and enter match.    5. Get real-time Kuandao tips like left-click charge and shake blade strategies.

During Genshin Impact gameplay, motherboard MSI B650M GAMING PLUS WIFI temperature fluctuation records incomplete in GamePP, how to troubleshoot?

Troubleshooting

1. Open GamePP, go to the 'Hardware Monitoring' module, switch to the 'Performance Statistics' tab. 2. Check historical game temperature curves, confirm if motherboard temperature fluctuation data is missing. 3. Filter specific game records by calendar/date, such as Genshin Impact. 4. If incomplete, restart game and monitor, support export data report to view detailed statistics. 5. With this troubleshooting, you can fully review motherboard temperature in Genshin Impact to diagnose lag causes.

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