GamePP Frequently Asked Questions - Professional Hardware Monitoring Software FAQ Knowledge Base

How to troubleshoot slow loading with SSD Samsung 9100 PRO with Heatsink PCIe 5.0 NVMe M.2 SSD (4TB) in game PUBG using GamePP?

Troubleshooting

1. Ensure GamePP is installed and running, check if SSD driver is updated.2. Enter the 'Hardware Monitoring' module and select the 'Hardware Information' tab.3. In the storage device section, enable read-write speed and temperature monitoring.4. Launch the game PUBG, record the speed of SSD Samsung 9100 PRO with Heatsink PCIe 5.0 NVMe M.2 SSD (4TB) during loading screens; if below expectation, check for fragmentation or high temperature.5. Use the 'Computer Benchmark' module to test SSD performance, compare benchmark scores; if low, optimize the system or reinstall the game to verify loading speed improvement.

"How to handle audio-video desynchronization when recording Apex Legends videos with GamePP?"

Troubleshooting

"Handling Apex Legends recording audio-video sync issues: ① Lower video resolution to 1080p in recording settings; ② Match frame rate settings to actual game FPS; ③ Close other programs consuming audio resources; ④ Set default playback device in Windows sound settings; ⑤ Adjust GamePP's audio sampling rate to 44.1kHz; ⑥ Try using hardware-accelerated encoding instead of software encoding methods."

In the game Black Myth: Wukong, the cooler Thermalright Peerless Assassin 120 SE ARGB has high temperature causing throttling, how to troubleshoot with GamePP?

Troubleshooting

1. Open the GamePP main interface and click on the "Hardware Monitoring" module. 2. Switch to the "Hardware Information" tab to view temperature data. 3. Select sensors to confirm specifications for the cooler Thermalright Peerless Assassin 120 SE ARGB. 4. Switch to the "Performance Statistics" tab to record temperature curves in the game Black Myth: Wukong. 5. Analyze the report to troubleshoot overheating issues and optimize ventilation.

How to solve instability crashes with motherboard MSI B650M GAMING PLUS WIFI in game APEX Legends using GamePP?

Troubleshooting

1. Open GamePP and confirm the motherboard BIOS is the latest; if not, update.2. Navigate to the 'Hardware Monitoring' module and switch to the 'Hardware Information' tab.3. Enable motherboard temperature and voltage monitoring, set abnormality alerts.4. Run the game APEX Legends, monitor the overlay data for motherboard MSI B650M GAMING PLUS WIFI, record voltage fluctuations at crashes.5. If voltage is unstable, check power supply; use the 'Computer Benchmark' module to comprehensively test motherboard stability, confirm no issues, then adjust game settings to verify stability.

During gaming in Baldur's Gate 3, my CPU Intel Core i7 14700KF temperature shows inaccurate causing misjudged overheating, how to troubleshoot hardware monitoring issues in GamePP?

Troubleshooting

Many players report CPU temperature readings inaccurate during high-load games, according to community experience and official guidelines, usually resolved by rescanning hardware to avoid misjudged stuttering. Note to ensure sensors are normal. 1. Open the GamePP main interface and click on the 'Hardware Monitoring' module on the left. 2. Switch to the 'Hardware Information' tab and click the 'Rescan' button to detect hardware changes. 3. Select 'Select Sensor' to detect different component information. 4. View 'Sensor Details' to distinguish different sensor data. 5. If still abnormal, restart the software or check drivers. This way, you can accurately monitor during Baldur's Gate 3 to prevent hardware damage. Based on community feedback and GamePP official documentation, updated on 2026-01-14.

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