GamePP Frequently Asked Questions - Professional Hardware Monitoring Software FAQ Knowledge Base

"How to troubleshoot abnormally low scores for the processor AMD Ryzen 5 9600X when using GamePP benchmarking?"

Troubleshooting

1. Open the "Computer Benchmark" module's "Hardware Evaluation" tab; 2. Close all background processes and update drivers; 3. Click "Rerun Test"; 4. View the report and compare with global rankings to verify normal scores.

When playing PUBG: BATTLEGROUNDS, CPU AMD Ryzen 7 7800X3D abnormal load causes game crashes, how to troubleshoot in GamePP?

Troubleshooting

In the survival battles of PUBG: BATTLEGROUNDS, you may encounter sudden game crashes, usually caused by abnormal CPU load due to improper resource allocation. Based on feedback from various platforms, players often face this issue in multi-tasking environments, affecting survival rates. Use GamePP's game optimization module to effectively troubleshoot and optimize. 1. Open the GamePP main interface, click the 'Game Optimization' module on the left, focusing on the tab switching area. 2. Switch to the 'Game Settings Optimization' tab, check 'Windows Optimization' options, such as closing background processes, releasing memory, stopping unnecessary services. 3. Click the 'Start Optimization' button, after execution, restart the game, monitor CPU load changes to avoid crashes. Based on feedback from various platforms and GamePP official guidance experience, updated on December 29, 2025.

How to fix benchmark module error in GamePP when testing SSD Samsung 990 PRO 4TB causing game Fortnite loading stutter?

Troubleshooting

Users often face SSD loading stutter in game Fortnite with benchmark test errors. Based on real scenarios and manual, use runtime library repair to fix missing files and improve performance. Note that benchmarking supports SSD, but if error occurs, check system libraries to avoid misjudging hardware issues. 1. Open the GamePP main interface and click on the 'Game Optimization' module on the left. 2. Switch to the 'Runtime Library Repair' tab to scan system integrity. 3. Repair files like Microsoft Visual C++2015-2019, .NET Framework, DirectX 9-12. 4. Retry benchmark after repair to confirm normal SSD score. Derived from player experience and official guide, this repair resolves startup and loading faults. Updated on 2026-01-09.

GamePP runtime repair failed, causing Dota 2 launch errors, how to manually verify and fix missing files?

Troubleshooting

Some users encounter missing DLL errors in games like Dota 2 even after runtime repair, based on player experiences and official guidance, this might stem from network issues or incomplete scans. Note that repair requires a stable connection, and a PC restart is needed post-repair to apply changes, avoiding compatibility conflicts. 1. Launch GamePP and switch to the 'Game Optimization' module; 2. Go to the 'Runtime Repair' tab and re-click to scan system runtime integrity; 3. If missing files are found, manually check Microsoft Visual C++2015-2019, .NET Framework, DirectX 9-12; 4. Ensure internet is connected then click repair; if it fails, try official download sources again. Derived from GamePP official manuals, this process typically resolves launch issues. Updated on January 21, 2026.

Why did GamePP desktop monitoring overlay stop showing GPU temperature and usage suddenly

Troubleshooting

Many users report that after some time, the GamePP desktop overlay suddenly stops displaying GPU temperature or usage, often after system updates or restarts. Reddit discussions suggest this is usually due to sensors not refreshing or items being accidentally unchecked, affecting real-time hardware monitoring. Fix steps: 1. Open GamePP and click the 'Hardware Monitoring' module on the left (visual focus: sidebar highlights 'Hardware Monitoring'). 2. Switch to the 'Desktop Monitoring' tab (visual focus: tab bar to 'Desktop Monitoring'). 3. Verify the custom monitoring list has 'GPU Temperature' and 'GPU Usage' checked (visual focus: checkboxes—if unchecked, reselect them). 4. If data still missing, go to the 'Hardware Info' tab and click the 'Rescan' button to force refresh hardware sensors (visual focus: button in hardware overview section). 5. Return to 'Desktop Monitoring', reselect or tweak panel style (opacity, position), then close the main window and check if the overlay now shows Colorful Battle Axe GeForce RTX 4060 DUO 8GB temperature and usage. Tip: If it persists, restart GamePP or ensure latest GPU drivers are installed to rule out sensor compatibility issues. Compiled from GamePP official documentation and community player experiences, updated on January 28, 2026.

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